¡The human serving system has been systematically diminishing itself by managing the wrong business. It is not a service, it is a transformational offering. ¡It is possible to manage transformations but this is radically different than managing servic...
Continue ReadingAbstract Introduction: The challenges of knowledge translation in behavioural health care are unique to this field for a variety of reasons including the fact that effective treatment is invariably embedded in a strong relationship between practitioners a...
Continue ReadingThe current article proposes that further specification of the system of care concept is required. Based on the assertions that the system of care concept (a) refers to an ideal as opposed to an observable phenomenon, and (b) is engaged in offering tran...
Continue ReadingAbout 350 people attended the 11th annual TCOM/CANS Conference in Seattle November 4th-6th. The keynotes were great and lots of good advice and insights were provided in the breakouts to facilitate our continued collaborations. Next year the confe...
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